The problem
Attendance devices may fail to sync because of IP settings, time mismatch, service status or software configuration.
Recommended approach
Check connectivity, time, device identity and the attendance application logs.
Step-by-step checklist
- Ping the device from the application server.
- Check IP and port settings.
- Verify date/time.
- Check the attendance service.
- Run a controlled sync and verify new records.
MY WAY IT SERVICES
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