The problem
One camera offline can be caused by power, PoE, cabling, IP conflict or configuration.
Recommended approach
Start at the physical layer and move toward the network and recorder.
Step-by-step checklist
- Check camera power/PoE.
- Test the cable and switch port.
- Check link and IP address.
- Look for duplicate IP addresses.
- Re-add or reset the camera only after preserving configuration details.
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