The problem
Support becomes faster when hardware, IPs, roles and software versions are documented.
Recommended approach
Maintain a one-page inventory for every server and update it after changes.
Step-by-step checklist
- Record hostname, IP and operating system.
- Record CPU, RAM and storage.
- List applications, roles and dependencies.
- Record backup and monitoring details.
- Add the last maintenance date and next review date.
MY WAY IT SERVICES
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