The problem
RDP environments work better when users understand what they can install, where they should save data and how to report issues.
Recommended approach
Publish a short acceptable-use policy and enforce the technical parts with Group Policy.
Step-by-step checklist
- Define approved applications.
- Define file storage locations.
- Restrict local drive/clipboard redirection if required.
- Explain password and logout rules.
- Provide a support process.
MY WAY IT SERVICES
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