The problem
Copy and paste can be blocked by policy, the RDP client or a stuck clipboard process.
Recommended approach
Check whether the restriction is intentional first, then test policy and session components.
Step-by-step checklist
- Confirm clipboard redirection policy.
- Reconnect the session.
- Test with another account.
- Check whether drive redirection is also blocked.
- If security policy is intentional, keep the restriction and provide an approved transfer method.
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