The problem
A stuck job can block every later print request.
Recommended approach
Stop the print queue, remove the stuck job and restart the service only after checking whether the same document keeps returning.
Step-by-step checklist
- Check the queue and document name.
- Cancel the job normally first.
- Restart the Print Spooler if required.
- Clear only the affected spool files when necessary.
- Reprint from the application.
MY WAY IT SERVICES
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