The problem
Users often describe every slowdown as “internet slow”, even when the LAN, server or Wi-Fi is the real bottleneck.
Recommended approach
Test in layers: device, Wi-Fi/LAN, gateway, internet and application server.
Step-by-step checklist
- Test a wired client.
- Ping the gateway.
- Test an internal server or NAS.
- Run a controlled internet speed test.
- Compare results at the same time of day.
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